Support

We would love to help you with your questions!

Quick answers

Is my data safe with Capitalyse?

Yes. Your data is safe with Capitalyse. We never sell your data and we do not share it with third parties. Our business model is based on subscriptions, not advertising, which means your data is used only to provide and improve the service.

I'm using an Excel sheet, why should I use Capitalyse?

Capitalyse provides you with insights and features that no other platform offers, such as in-depth DEGIRO fees tracking, contribution tracking & trading habits tracking. All in one place with a single import.

How do I export my DEGIRO data?

You can export your DEGIRO data by following the steps in our blog post.

How do I import my data into Capitalyse?

You can import your DEGIRO data into Captitalyse by signing up and pressing the 'Add Portfolio' button to follow the steps needed.

How often is data updated?

Data is updated every 24 hours. You can also manually update your data by pressing the 'Update' button in the application.

How accurate is the data?

The data is as accurate as the data provided by DEGIRO. We also do our best to provide you with the most accurate stock market data possible. We cover more than 150.000 stocks and ETFs, there is however a small chance that some holdings are not supported or that there are some inconsistencies in the data shown.

How can I get in contact?

You can get in contact with us by sending an email to capitalyseapp@gmail.com

What happens if I cancel my subscription?

You’ll keep access to Premium features until the end of your billing period, then your account will switch back to the free plan.

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